Click! How to Encourage Clicks Without Shady Tricks
The web has become a noisy place with millions of companies trying to get users’ attention. No wonder many of them apply increasingly desperate techniques to encourage users to act on their websites. We’ve seen an explosion of dark patterns attempting to manipulate users into handing over personal data or make a purchase. Jump to table of contents.
However, these manipulative techniques come with hidden costs in customer service, maintenance, support, return processing fees, and social media backlash. They cost a fortune and hurt business irrevocably. Download a free PDF sample (17.3 MB) (ePUB, Kindle).
How, then, do we encourage users to act? If dark patterns are not the answer, then what is? How do we increase clicks without shady tricks? These are the questions that Click! answers.
In the book, you’ll learn how to:
- measure conversion effectively
- build a user-centric sales funnel
- address objections and reduce risks
- build trust and overcome skepticism
- persuade people well without alienating them
- boost business KPIs sustainably
- apply quick wins to help business today
- establish long-term strategy for better conversion.
304 pages. High quality hardcover + eBook (PDF, ePUB, Kindle). For designers, marketers, entrepreneurs and product owners. Written by Paul Boag. Designed by Veerle Pieters.
Print + eBook
$ 48.75 $ 63.00Quality hardcover. Free worldwide shipping. 100 days money-back-guarantee.
About The Book
If you believe that we shouldn’t trick users with dark patterns, then this book is for you. A practical handbook on how to increase conversion and drive sales sustainably without alienating users with shady tricks along the way.
Click! shows you how to improve conversion sustainably with practical advice and techniques you can apply tomorrow. By figuring out how to make your way forward to establish trust with small commitments, at the right time, in the right way, and in the right order.
By reading this book, you will learn:
- The psychology of decision making.
- How to persuade people without alienating them.
- Methods for building trust and addressing user concerns.
- Quick wins that can start improving conversion tomorrow.
- Long term strategies for improving your conversion rates.
That makes this an ideal book for anybody who is looking to encourage users to act, without resorting to unethical and ultimately damaging techniques. Whether you are a designer, marketer, entrepreneur or product owner, this book will help.
It will help you meet your targets, improve the user experience and convince your colleagues, clients and managers that they do not need to use manipulation.
See a Tangible Return From This Book
- Boost online sales
Boost your online profits through increased sales, higher average order value and improved customer lifetime value. - Expand your mailing list
Expand your mailing list by encouraging site visitors to sign up, and improve the quality of those who subscribe. - Encourage leads
Encourage more people to contact you via your website and ensure those who contact you are ready to buy. - Increase margins
Reduce your sales, marketing and customer support costs by creating happy customers who recommend you to others.
Shipping now (delayed in the US and Australia due to Covid-19-related import restrictions). Written by Paul Boag.
Print + eBook
$ 48.75 $ 63.00Quality hardcover. Free worldwide shipping. 100 days money-back-guarantee.
Table of Contents
- Avoid the Dangers of Persuasion
- Measure Conversion Effectively
- Get to Know Your Users
- Build a User-Centric Sales Funnel
- Address Objections and Reduce Risks
- Establish Trust and Overcome Scepticism
- Defeat Cognitive Overload
- Overcoming the Problem With Perception
- Never Stop Testing and Iterating
- Address the Whole Experience
- Where to Go From Here
About The Author
Paul is a leader in conversion rate optimisation and user experience design thinking. He has over 25 years experience working with clients such as Doctors Without Borders and PUMA. He is the author of six books and a well respected presenter.
Print + eBook
$ 48.75 $ 63.00Quality hardcover. Free worldwide shipping. 100 days money-back-guarantee.
Frequently Asked Questions
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